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Clerical / Office Assistant

Newark, NJ 07105

Posted: 10/08/2021 Industry: Clerical / Office Assistant Job Number: 134201

Job Description

Call Center Representative

Full-time

5 Day consecutive work week to include Saturday and Sunday

Shift 7: 20 am- 4: 20 pm
$15 per hour

Job Description
This position will begin remote and then eventually transition to onsite in downtown Newark.

Qualified candidates must have a:

Computer with Windows 10 -Mac/Chromebook/iPad is NOT compatible with this position.
Webcam
Strong internet with the ability to hardwire into the router.
Must have a USB Noise Cancelling Headset ex. (Logitech - H390 USB Headset with Noise-Canceling Microphone)
Long term contract position available for a division of the NJ Transit located in Newark, New Jersey, for candidates with a minimum of 2 years of customer service experience.

Thriving, current call center offering continuous training in the most up-to-date systems and providing a strong pro-employee environment.

This is a diversified and highly responsible customer service position and Company is looking for a candidate experienced in not only working a high-volume inbound call center but who have a background that demonstrates knowledge in navigating successfully in a Q-driven call center.

Responsibilities include handling a high volume of calls with the mission to assist customers with disabilities with an array of issues and requests. Patience and a dedication to helping others are a must.

Career opportunities available.

Must be familiar with Word and Excel.

Requirements

Longevity in Previous Positions

Outstanding communication skills

2 years customer service or call center experience

call center agents, customer service representative, customer care, call center representative
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